Sulzer Metco Quality Policy

As the Global Coatings Company, Sulzer Metco is dedicated to adding value to our customers through world-class quality surface technology solutions and services.

Total quality is the basic attitude in all that we do. This means effectively satisfying the needs and expectations of our customers - on time, every time. We recognize that the only means of achieving customer satisfaction is through customer focus coupled with continual improvement of our essential business processes. Each employee is responsible for ensuring the satisfaction of his or her customer, whether internal or external, by providing the best possible solutions and services.

We believe that our values of customer orientation, speed, teamwork and integrity will enable us to meet our goals.

Henri Steinmetz
President
Sulzer Metco


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