Of course, we are ready to help during an emergency. But to help prevent those emergencies, benefit from our comprehensive selection of proactive services:

• Maximize uptime through identification of potential problems before they occur
• Prevent process drift that leads to poor coating quality, scrap and rework
• Promote safe equipment operation, reducing the risk of injury to personnel or facilities
• Ensure consistent and efficient production of high quality, repeatable coatings
• Reduce overall equipment maintenance costs
  
  

Our highly trained technical service team has the most experience in the thermal spray industry. Combine that with their access to our design engineers, spray technicians and system integration personnel and it is clear that we have a team of unrivalled expertise at your service. Beyond that, we invest in the most accurate, state-of-the-art tooling available. Our measuring and testing equipment is fully traceable, calibrated and certified to international standards. Our technical field service offer:

• Technical phone support: We can troubleshoot most problems right over the phone!
• Emergency service: We are there within latest 2 business days!
• Preventative maintenance programs: Minimize downtime and maximize the service life of your equipment by preventing problems before they happen.
• Calibration services: Done the right way and in full accordance with ISO standards, using fully traceable test equipment. Our calibrations include safety inspections and complete certifications for your records.
• Service agreements: Know the cost to maintain your equipment in advance with a service agreement customized to your specific requirements!
• MultiCoat remote: With your permission, we can log onto your MultiCoat controller, which allows us to help quickly and economically.